Effective Date: June 2025
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our routing and dispatch platform.
We collect basic user information such as your name, email address, phone number, role (technician, dispatcher, or supervisor), and login credentials.
Your information is used to manage your account, dispatch jobs, provide route details, send ETA messages, and improve the platform experience.
We do not sell your personal information. We only share data with authorized supervisors or administrators to ensure platform functionality and compliance.
We implement basic technical and administrative security measures to protect your data. However, no system is 100% secure.
You may request to delete or update your information by contacting your supervisor or platform administrator.
We may update this Privacy Policy periodically. Your continued use of the platform after changes means you accept the updated policy.
If you have any questions, please contact your supervisor or platform owner.